Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Unique decor
Excellent service
Design over practicality
Lacking hot drinks facilities
8.2/10
Great
Rooms
8.0
Location
9.1
Service
9.1
Dining
7.0
Guest reviews
8.2/10
based on 7 reviews
9.0
9.0/10 based on 1542 reviews
Peter
United Kingdom,
March
2024
8.6/10
The hotel offers rooms with heart-shaped flowers and great amenities but leans more towards unique decor over practicality. The service, especially at reception and with the waitstaff, goes above and beyond. The location is central, just off Dam square and close to public transport. The dining experience is not included but boasts a beautiful atmosphere. Guests can enjoy various facilities during their stay.
Rooms
8.0
The rooms are uniquely decorated with heart-shaped flowers and great amenities, but practicality may have been sacrificed for design.
Service
9.0
The service was exceptional, with reception and waitstaff providing professional and top-notch assistance.
Location
10.0
The hotel's location is superb, nestled in the heart of Amsterdam just off Dam square, making it convenient to explore the city.
Dining
7.0
The dining experience does not include meals, but the beautiful atmosphere enhances the overall ambiance.
Facilities
9.0
Guests can enjoy a range of facilities during their stay.
Donald
United States,
December
2023
8.2/10
The hotel had a uniquely cool decor and provided nice amenities. The service was outstanding, especially at the reception desk. The location was ideal, being in the heart of Amsterdam. However, the dining options were not included and the price was a bit high.
Rooms
8.0
The rooms had an amazingly cool decor with nice showers and amenities.
Service
9.0
The service was above-and-beyond, with exceptional attention at the reception desk.
Location
9.0
The hotel is situated in a narrow alleyway in the heart of Amsterdam, making it convenient to explore the city.
Dining
7.0
The dining experience was satisfactory but could have been better considering the price.
Facilities
8.0
The hotel offered all the necessary facilities for a comfortable stay.
Bernard
United States,
November
2023
8.0/10
The hotel had a modern decor that seemed prioritized over practicality in some aspects. The rooms didn't match exactly as shown in the pictures, but they were still comfortable. The reception desk staff went above-and-beyond with their customer service, adding a great touch to the overall experience. The location was near Dam Square, making it easy to venture to all tourist sites, but the narrow alleyway might be a downside for some. The dining experience was not included, but the atmosphere was beautiful. The facilities were well-maintained.
Rooms
8.0
The room, while not exactly as in the pictures, was comfortable with modern decor.
Service
9.0
The reception desk staff were professional and provided excellent customer service.
Location
8.0
The hotel was located near Dam Square, making it easy to explore the city's tourist sites.
Dining
7.0
The dining experience was not included, but the atmosphere was lovely.
Facilities
8.0
The facilities were well-maintained.
Alfred
United States,
August
2023
7.8/10
The hotel stands out for the cozy rooms with a comfortable bed, although practicality could be improved. The exceptional customer service from the reception desk staff was a highlight, but the dining options were not included. The property's prime location close to the heart of Amsterdam adds to its appeal.
Rooms
8.0
I loved the comfy bed in the room, perfect for a good night's sleep.
Service
9.0
The reception desk staff went above and beyond with their customer service.
Location
9.0
The hotel is conveniently located right behind Dam square, making it easy to explore the city.
Dining
6.0
The hotel did not include dining options, which was a downside.
Facilities
7.0
The hotel offers the essential facilities but lacks inclusive dining options.
Rose
United Kingdom,
June
2023
8.0/10
My stay at the hotel was quite pleasant overall. The rooms had an amazingly cool decor with a very comfortable bed, although the practicality seemed to have been sacrificed for design at times. The service was exemplary, especially the staff at the reception who went above and beyond to assist. The location was convenient, close to the city center yet tucked away in a quiet alley. The dining experience was enjoyable, with a beautiful atmosphere setting the tone. However, I found the Italian strata to be a bit underwhelming. The facilities were well-maintained and added to my comfort during the stay.
Rooms
8.0
The rooms had an amazingly cool decor with a very comfortable bed.
Service
9.0
The staff, particularly on reception desk, were above-and-beyond in terms of customer service.
Location
8.0
The hotel is close to the city center yet situated in a quiet alleyway.
Dining
7.0
The dining experience was pleasant with a beautiful atmosphere.
Facilities
8.0
The facilities were well-maintained and enjoyable.
Ann
United Kingdom,
June
2023
9.0/10
The hotel had modern rooms with amazingly cool decor and a nice shower, but lacked in dining options and value for money. Service was outstanding with a professional and above-and-beyond waitstaff. The location was right in the heart of Amsterdam.
Rooms
9.0
The rooms were beautifully decorated with a modern touch and the bed was incredibly comfy.
Service
10.0
The service was exceptional, especially with the attentive and professional waitstaff.
Location
10.0
The hotel's location was perfect, right in the heart of Amsterdam, making it super convenient for exploring.
Dining
7.0
The dining experience did not include meals but still offered a nice atmosphere.
Facilities
9.0
The facilities were top-notch, offering everything needed for a comfortable stay.
John
United Kingdom,
May
2023
8.6/10
The hotel has an amazingly cool decor but unfortunately, design was preferred over practicality in the rooms. The reception desk staff were above-and-beyond in terms of customer service. The location is right in the heart of Amsterdam. The dining experience with hot wok dishes was a highlight. The facilities were top-notch with a beautiful atmosphere.
Rooms
7.0
The rooms were not exactly as in the pictures and missed hot drinks facilities. Design over practicality.
Service
9.0
The reception desk staff were above-and-beyond when it comes to customer service.
Location
10.0
Right in the heart of Amsterdam.
Dining
8.0
The dining with hot wok dishes was a delightful experience.
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